Terms of Service

OVERVIEW

This website is operated by Skyline Glass Spaces LTD. Throughout the site, the terms “we”, “us”, and “our” refer to Skyline Glass Spaces LTD. Skyline Glass Spaces LTD provides this website, including all information, tools, and services available from it, to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated herein.

By accessing our site and/or purchasing products or services from us, you engage in our “Service” and agree to be legally bound by these Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you indicate that you accept these Terms of Service. If you do not agree to all of the terms and conditions set out in this agreement, you must not access the website or use any of its services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most recent version of the Terms of Service at any time on this page. We reserve the right to amend or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after such changes are posted constitutes your acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years old, or that you are the age of majority in your jurisdiction and have provided us with your consent to allow any of your minor dependants to use this site.

You agree not to use our products for any unlawful or unauthorised purpose, and you must not, in the use of the Service, violate any laws applicable in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any individual for any reason, at any time, in accordance with applicable UK laws and regulations.

You acknowledge that your content (excluding payment card information) may be transferred in encrypted form and may involve:
(a) transmissions across various networks; and
(b) modifications to conform and adapt to the technical requirements of connecting networks or devices.

Payment card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service — including any contact on the website through which the Service is provided — without our express prior written consent.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

While we strive to ensure that the information provided on this website is accurate, complete and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or current.

The material on this website is provided for general information purposes only and should not be relied upon as the sole basis for making decisions. You should consult more reliable, complete or timely sources of information where appropriate. Any reliance you place on the material on this site is at your own risk.

This site may contain historical information, which by its nature is not current and is provided for your reference only. We reserve the right to update or amend the contents of this website at any time, but we are under no obligation to do so.

You acknowledge that it is your responsibility to monitor any changes to our website.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

All prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part of its content) at any time and without obligation to give notice, where permitted by law.

We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service, except where such liability cannot be excluded under applicable UK consumer law.

However, if you have already entered into a contract to purchase a product or service at a given price, that agreement will not be affected by any subsequent price changes.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through our website. These items may be available in limited quantities and are subject to our Returns Policy, in accordance with your statutory rights.

We have made every reasonable effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be an exact match to the actual product.

We reserve the right to limit the sale of our products or services to any individual, geographic region or jurisdiction, where lawful to do so. This right may be exercised on a case-by-case basis. We also reserve the right to limit quantities of any products or services offered.

All product descriptions and prices are subject to change without prior notice, at our discretion. We may discontinue any product at any time. Any offer for any product or service on this site is void where prohibited by law.

While we strive to maintain high standards, we do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, except where required by applicable UK consumer law.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us, subject to your statutory rights under UK consumer law. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These limits may include orders placed using the same customer account, credit card, billing address, or delivery address.

If we modify or cancel an order, we will make reasonable efforts to notify you using the contact details (such as email address, billing address or telephone number) provided at the time the order was placed.

We also reserve the right to restrict or reject orders that, in our reasonable opinion, appear to be made by dealers, resellers, or distributors in breach of our intended use policies.

You agree to provide current, complete, and accurate billing and account information for all purchases made via our website. You also agree to promptly update your account details — including contact information, payment details, and delivery address — to enable us to process transactions and communicate with you where necessary.

For further details, please refer to our Returns Policy, which is provided in line with your rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools or services, which we do not monitor, control, or have any involvement in. You acknowledge and agree that such tools are made available on an “as is” and “as available” basis, without any warranties, representations or conditions of any kind and without any endorsement on our part.

To the fullest extent permitted by law, we shall not be liable for any loss, damage or claims arising from or related to your use of any optional third-party tools made available via our website.

Your use of such tools is entirely at your own risk and discretion. It is your responsibility to ensure that you understand and agree to the terms and conditions set by the relevant third-party provider(s) before using any such tools.

From time to time, we may introduce new features, services, or tools through the website (including updated third-party integrations or resources). These new features and/or services will also be subject to these Terms of Service, as amended from time to time.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials provided by third parties.

Links to third-party websites on this site may direct you to external websites that are not affiliated with or operated by us. We do not have control over, and are not responsible for, the content, accuracy, legality, or functionality of such third-party websites or any third-party materials, products, or services accessed through them.

We make no representations or warranties and accept no liability in relation to any third-party content, websites, or transactions you may undertake with third-party providers. Any such engagement is solely between you and the third party.

You are responsible for reviewing and understanding the terms, conditions, privacy policies, and practices of any third-party websites before making any purchase or engaging in any activity. Any complaints, claims, questions, or concerns regarding third-party products or services should be addressed directly to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit specific materials (e.g. competition entries), or if you choose to send us creative ideas, suggestions, proposals, plans, or other content—whether online, by email, by post, or by other means (collectively, “comments”)—you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, edit, publish, distribute, and display such content in any format or medium.

Unless otherwise agreed in writing, we are not obliged to:
(1) treat any comments as confidential,
(2) compensate you for any comments, or
(3) respond to any comments.

We may, but are not obliged to, monitor, review, edit or remove content that we believe, in our sole discretion, is unlawful, defamatory, offensive, obscene, infringes any third-party rights (including intellectual property), or breaches these Terms of Service or applicable UK law.

By submitting comments, you confirm that:

You own or have the right to use any intellectual property contained within them;

Your comments do not infringe any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights;

Your comments are not defamatory, obscene, threatening, discriminatory, or otherwise unlawful;

Your comments do not contain any harmful software, such as viruses or malware.

You agree not to mislead us or others by using a false email address or impersonating another person or entity. You are solely responsible for the content and accuracy of any comments you submit.

We accept no responsibility and assume no liability for any user-generated content shared by you or others on our website or related platforms.

SECTION 10 – PERSONAL INFORMATION

Any personal information you provide to us through the store or our website is collected, stored, and processed in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your submission of personal data is governed by our Privacy Policy. This policy outlines how we collect, use, store, and share your information, as well as your rights regarding your personal data.

To learn more, please refer to our [Privacy Policy].

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, transit times, and availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or change information or cancel orders if any part of the Service or related website content is inaccurate—at any time and without prior notice, including after an order has been submitted. This does not affect your legal rights as a consumer under UK law, including your right to a refund if incorrect or misleading information led to your purchase.

While we aim to ensure all information is accurate and up to date, we are under no obligation to update, amend or clarify any information in the Service or on any related website, except as required by law. The presence of a specific update or refresh date should not be taken as indicating that all details on the site or in the Service have been modified accordingly.

SECTION 12 – PROHIBITED USES

In addition to the other prohibitions set out in these Terms of Service, you are strictly prohibited from using this website or any of its content or services:

We reserve the right to suspend or terminate your access to the Service or any related website if we believe you have breached any of these conditions. Breaches may also be reported to the appropriate legal or regulatory authorities where required.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free. While we aim to maintain accurate and reliable content and services, we do not warrant that the results obtained from using the services will be reliable or that any defects will be corrected.

You acknowledge that we may suspend or withdraw the service, in whole or in part, at any time and without notice. Any reliance on the material or services provided is at your own risk.

Except where expressly stated, all products and services provided through our website are offered “as is” and “as available,” without any warranty, condition or guarantee of any kind, whether express or implied. This includes, but is not limited to, implied warranties or conditions of satisfactory quality, fitness for a particular purpose, and non-infringement—except to the extent such warranties cannot be lawfully excluded under UK law.

Nothing in these Terms shall limit or exclude our liability for:

• death or personal injury caused by our negligence;

• fraud or fraudulent misrepresentation; or

• any other liability which cannot be limited or excluded under applicable law.

Subject to the above, we shall not be liable to you for any indirect, incidental, special or consequential losses, including but not limited to loss of profit, revenue, business, goodwill, or data, arising out of or in connection with your use of our website, services, or any products supplied through the site—whether in contract, tort (including negligence), breach of statutory duty, or otherwise.

Where the use of our website or services results in the need for servicing, repair, or correction of equipment or data, you assume any costs associated with such repair unless required otherwise under your statutory consumer rights.

In jurisdictions where limitations of liability for certain types of damage are restricted or not permitted, our liability shall be limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Skyline Glass Spaces, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, employees, contractors, licencors, service providers, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees), arising out of or in connection with:

• your breach of these Terms of Service or any other policies or documents referenced herein;

• your misuse of this website or any services provided through it; or

• your violation of any applicable law or the rights of any third party, including intellectual property rights and privacy rights.

This indemnity shall apply only to the extent permitted under applicable UK law and shall not affect your statutory rights. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defences.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid or otherwise unenforceable under the laws of England and Wales, that provision shall be deemed severed from the remaining terms to the extent necessary, and the validity and enforce-ability of the remaining provisions shall not be affected.

Where possible, the affected provision shall be interpreted so as to give effect to its original intent to the fullest extent permitted by law.

SECTION 16 – TERMINATION

These Terms of Service shall remain in effect unless and until terminated by either you or us in accordance with this section.

You may terminate these Terms of Service at any time by providing written notice to us that you no longer wish to use our Services, or by ceasing all use of our website and services.

We reserve the right to terminate this agreement and/or suspend access to our Services at any time, with or without notice, if (in our reasonable opinion) you breach or we suspect that you have breached any of these Terms of Service or any applicable laws or regulations. In such cases, you will remain responsible for all amounts due up to and including the date of termination.

Any rights, obligations, or liabilities incurred by either party prior to the termination date shall survive the termination of this agreement, including (but not limited to) payment obligations, limitations of liability, and indemnity provisions.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any policies, terms or notices referenced herein or published on our website in relation to the Service, constitute the entire agreement and understanding between you and us relating to your use of the Service. They supersede all prior or contemporaneous communications, understandings, negotiations or agreements, whether oral or written, between you and us.

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them, and the provisions shall be interpreted fairly and in accordance with their intended purpose and applicable UK law.

SECTION 18 – GOVERNING LAW

These Terms of Service, and any separate agreements through which we provide you with goods or services, shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may revise these Terms of Service from time to time. The most current version will always be available on this page. Where any material changes are made, and where required by applicable law, we will notify you by reasonable means (such as by posting a notice on our website or contacting you via email, where appropriate).

It is your responsibility to review the Terms periodically. Your continued use of our website or services after any changes have been posted constitutes your acceptance of those changes.

SECTION 20 – Purchases & Installations

Retention of Title Clause

All goods supplied by Skyline Glass Spaces LTD (the “Supplier”) shall remain the property of Skyline Glass Spaces LTD until full payment has been received from the customer. In the event that full payment is not made, Skyline Glass Spaces LTD reserves the right to remove and reclaim the goods, and the customer agrees to allow Skyline Glass Spaces LTD access to their premises for this purpose. The Supplier shall not be obliged to refund any sums paid for the goods, as the products are bespoke and made to order.

Until full payment has been made, the customer is deemed to hold the goods as guarantee for Skyline Glass Spaces LTD, and must store the goods in such a way that they are clearly identifiable as the property of Skyline Glass Spaces LTD. The customer agrees to keep the goods insured against loss or damage until full payment has been received.

SECTION 20a – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at office@skylinegls.co.uk.